Help Center » Order Processing, Shipping & Handling Information

Processing Time

All items ordered through Custom Outfitters are produced on demand.

» Single piece orders are usually produced and shipped within 3 business days.
» Orders of more than 12 pieces are usually produced and shipped within 10 days.
» Express processing is available for an additional charge.

Please Note: Shipping times must be ADDED to processing times

Shipping

Times Within the U.S.

» Standard Ground Shipping: 1-5 business days
» 2-Day: 2 business days*
» Next Day: 1 business day*

*Express processing charges apply

Please Note: We can not ship to Post Office Boxes

International Shipping

We ship all international orders utilizing U.S. Air Mail. International Orders require a physical street address and phone number. We are required to provide a commercial invoice for all International Orders. Deliveries will not be made on Saturdays or holidays. The shipping time for international Postal Air Mail orders usually takes 5 to 30 business days depending on the country of destination. Please check with your local post office or customs office if you have not yet received your package.

Please Note: International orders may also be required to pay additional duty fees depending on the country of destination. Please check with customs officials within your country. We are not responsible for any customs fees, nor can we accept a package (or have a package returned to the United States) that is stuck in customs.

Special Shipping Requests

Contact Customer Service or call 1-800-930-2818 with any special shipping requests. Please have your Order Number available, if possible.